Full policy

Knowix LMS – https://knowixlms.com/
Knowix Sdn Bhd

1. Introduction

This Privacy Policy explains how Knowix Sdn Bhd (“we”, “our”, “us”) collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing or using the Knowix LMS at https://knowixlms.com, you consent to the practices described in this policy.

2. What Personal Data We Collect

We may collect the following personal data when you use our LMS:

• Full name and username

• Email address

• Contact information

• Staff/student ID or identification number

• Supervisor email (if applicable)

• Department or job details

• Profile information submitted by you

• Course enrolment, grades, progress, and activity logs

• IP address, login history, and system usage data

3. How We Use Your Data

Your personal data may be used for:

• Creating and managing your LMS account

• Providing access to training and courses

• Tracking learning progress, attendance, and certification

• Sending notifications, announcements, or reminders

• System maintenance, troubleshooting, and security

• Compliance with internal, organizational, or regulatory requirements

4. Disclosure of Your Personal Data

We do not sell or rent your personal data.
Your information may be shared only with:

• Authorized LMS administrators, trainers, and supervisors

• Third-party tools integrated with the LMS (e.g., video conferencing tools)

• Regulatory bodies or authorities when required by law

5. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure servers and encrypted communication (HTTPS)

• Access control and role-based permissions

• Regular backups and monitoring

• Activity logging and auditing

6. Data Retention

We retain personal data only for as long as necessary to fulfill training, reporting, or regulatory requirements.
Accounts that are inactive for extended periods may be archived or deleted based on internal policies.

7. Your Rights Under PDPA

You have the right to:

• Request access to your data

• Request correction of inaccurate information

• Withdraw consent (subject to legal or operational limitations)

• Request deletion of data where permitted

All requests may be submitted to our contact email below.

8. Cookies

This LMS uses cookies to support:

• Login and authentication

• Session management

• User preferences and system functionality

Disabling cookies may affect your ability to use the LMS properly.

9. Changes to This Policy

Knowix Sdn Bhd may update this policy from time to time. All updates will be published on https://knowixlms.com.

10. Contact Information

For enquiries or requests related to PDPA and personal data, please contact:
Knowix Sdn Bhd
Email: enquiries@knowix.my
Website: https://knowixlms.com